Ordering, Shipping and Returns

Ordering Online

We accept all major credit and debit cards securely through PayPal.


Delivery

If the item is in stock orders are sent the next working day by Royal Mail. Print-to-Order items may take longer and we will contact you with production and delivery times.


Shipping

UK :

UK items are shipped using the Royal Mail Signed-For 2nd Class service. Allow 2-3 days delivery. If no one’s home you’ll be able to pick it up at your nearest Post Office depot. We will contact you via email or text message to let you know the item is on it’s way to you.
UK delivery is £3.

EU shipping :

Please allow 5-7 days.
EU postage and packing is £5.50 (approx 6.50€) for all orders.

International :

Allow 10-14 days.
Packaging and shipping is £9.50 (approx $11) for all orders.


Refunds, returns and exchanges

If for any reason you are not happy with your purchase, please return the item within 14 days in a saleable condition for an exchange or refund. We regret that post and packing costs cannot be refunded. For your protection, please send items Special Delivery.

If products we deliver to you are not as ordered or are damaged, defective or of incorrect quantity you should contact us within 14 days of delivery. We will replace the incorrect, damaged or defective products or make good the shortfall in quantity or refund the price and delivery costs.


Cancellations

If you wish to cancel your order please email with details of your cancellation.

The United Kingdom’s Distance Selling Regulations 2000 provide you with a right to cancel your order for products at any time up to the end of the seventh working day following the day after the day on which you received the products. You do not need to give us any reason for cancellation.


Contacting uchi

If you need to return something to us, our address is:
uchi clothing co
South Arcade
Corn Street Exchange
Corn Street, BS1 1JQ
Bristol, United Kingdom

You can telephone us on + 44 (0)117 37603252. Alternatively fill out the form on the Contact Us page.


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